Introduction
UP Compliance Pte. Ltd. (UEN 202511149E) ("UP Compliance", "we", "us") is committed to protecting your personal data in accordance with Singapore's Personal Data Protection Act 2012 (PDPA). This policy explains what personal data we collect, how we use it, and the choices available to you.
Personal data we collect
We collect personal data that you provide directly to us, primarily through the contact form on this website. This may include:
- Your name and, where provided, your job title and organisation;
- Your email address and telephone number;
- The contents of any message or enquiry you send us.
We may also collect limited technical information (such as your browser type and general usage data) to operate and improve the website.
How we use your data
We use the personal data you provide to:
- Respond to your enquiries and provide the advisory or training services you request;
- Communicate with you about engagements, events, and regulatory updates you have asked to receive;
- Maintain our records and meet our own legal and regulatory obligations.
We do not sell your personal data, and we will not use it for purposes unrelated to those above without your consent.
Disclosure of your data
We may disclose your personal data to trusted third-party service providers who support the operation of our business (for example, hosting and form-processing providers), and where required to do so by law or by a regulatory or governmental authority. Any such providers are required to protect your data and use it only for the purposes we specify.
Retention
We retain personal data only for as long as it is necessary to fulfil the purposes for which it was collected, or as required to meet legal, regulatory, or business record-keeping obligations, after which it is securely deleted or anonymised.
Your rights under the PDPA
Subject to the PDPA, you may request access to the personal data we hold about you, request correction of that data, or withdraw consent to our continued use of it. To make a request, please contact us using the details below. We will respond within a reasonable time.
Contact us
For any questions about this policy or your personal data, contact our Data Protection Officer at contact@up-compliance.com or by post at 60 Paya Lebar Road #06-27, Paya Lebar Square, Singapore 409051.